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207 Heating
Heating · Maine

Thermostat Not Working

When a thermostat quits, the equipment underneath it may be perfectly healthy and simply never told to run, and a call is the fastest way to find out.

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When this becomes an emergency

What a pro does

Batteries and a blown control fuse cover most blank displays, and both get eliminated in the first few minutes. The next step is proving the signal path, which a technician does at the equipment rather than at the wall, checking whether the heat runs with the thermostat taken out of the picture entirely. That answers the question fast. Multi-zone systems get compared against each other, since a dead zone alongside working ones usually means a zone valve, its end switch, or the wiring to it rather than a thermostat at all. Drifting readings are usually about the sensor's surroundings, and old houses with cold exterior walls put plenty of thermostats in a spot that reads several degrees off what the room actually feels like.

Frequently asked questions

Not usually. With multiple zones the more likely suspects are the zone valve, its end switch, or the wire running to it, all of which are checked before a thermostat is replaced.
A shorted wire or a stuck relay can hold the equipment in a permanent call for heat, and neither one has anything to do with what the thermostat is displaying.
There is, on most systems, and it protects the low-voltage circuit. A pinched wire touching metal will take it out and leave the thermostat completely dark.
Only if the old one is genuinely faulty. If the problem is where it hangs, a new unit in the same spot on the same cold wall will read the same way the old one did.

Thermostat Not Working?

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